Current:Home > ScamsMonday is the last day to sign up for $2 million Panera settlement: See if you qualify -ProgressCapital
Monday is the last day to sign up for $2 million Panera settlement: See if you qualify
Burley Garcia View
Date:2025-04-10 15:25:33
You can still get a cut of the $2 million Panera Bread agreed to pay out to customers in February, but you must act fast.
The bakery-café fast food chain settled claims made against them by a group of Panera customers, who says they were misled about menu prices and delivery order fees. And that they shelled out more money than expected for delivery orders as a result of this deception, USA TODAY reported.
A June 10 deadline was set for customers, who ordered food for delivery between Oct. 1, 2020 and Aug. 31, 2021, to file a claim. Eligible customers are set to receive vouchers or an electronic cash payment.
Panera agreed to resolve the case under the condition that the company would not have to admit to any wrongdoing, according to previous USA TODAY reporting.
USA TODAY has reached out to the company for comment.
Here’s what we know.
'Hidden fees’ added for delivery orders, Panera customers say
Customers, who initiated the lawsuit, accused Panera of “loading on hidden fees” despite promises made to provide either free or low-cost deliveries with a $1 or flat rate to customers who ordered through the company's mobile app or website.
They allege that food prices for delivery orders increased from 5% to 7%, which meant that customers who opted for delivery were paying more for their items than if they had just picked it up in store, according to a lawsuit filed last year in Illinois.
For example, a customer who ordered a sandwich through the mobile app may have been charged an extra $1 for delivery, according to the lawsuit. This extra fee was only displayed on the app or website after a customer chose delivery or pickup, the lawsuit alleged.
“This secret menu price markup was specifically designed to cover the costs of delivering food and profit on that delivery,” according to the lawsuit. “It was, in short, exclusively a charge for using Panera’s delivery service and was, therefore, a delivery charge.”
Claim form still available, proof of purchase required
Most, if not all eligible class members were contacted of the settlement via email and received a Class Member ID. All you have to do is pop that ID number into the online form auto-generated by Kroll Settlement Administration, which was appointed to oversee the settlement.
If you don’t have an ID, but can still provide proof of purchase to verify your claim, like the phone number that was used to place the order or an emailed receipt then you can download the claim form and mail it in.
Two vouchers valued at $9.50 each for a free menu item at Panera, or an electronic payment of up to $12 via PayPal will be sent to eligible customers, according to the settlement website.
veryGood! (4)
Related
- New Orleans mayor’s former bodyguard making first court appearance after July indictment
- How important is the Port of Tampa Bay? What to know as Hurricane Milton recovery beings
- California man, woman bought gold bars to launder money in $54 million Medicare fraud: Feds
- Sean Diddy Combs' Attorney Reveals Roughest Part of Prison Life
- Sam Taylor
- Disney World and other Orlando parks to reopen Friday after Hurricane Milton shutdown
- Pregnant Brittany Mahomes Shares Glimpse at Zoo Family Day With Patrick Mahomes and Their Kids
- US House control teeters on the unlikely battleground of heavily Democratic California
- 3 years after the NFL added a 17th game, the push for an 18th gets stronger
- Tampa Bay Avoided the Worst of Milton’s Wrath, But Millions Are Suffering After the Second Hurricane in Two Weeks Raked Florida
Ranking
- Brianna LaPaglia Reveals The Meaning Behind Her "Chickenfry" Nickname
- How to Really Pronounce Florence Pugh's Last Name
- While Dodgers are secretive for Game 5, Padres just want to 'pop champagne'
- Third-party candidate Cornel West loses bid to get on Pennsylvania’s presidential ballot
- Kentucky Gov. Andy Beshear ready to campaign for Harris-Walz after losing out for spot on the ticket
- DirecTV has a new free streaming service coming. Here's what we know
- Are you prepared or panicked for retirement? Your age may hold the key. | The Excerpt
- Coats worn by Carolyn Bessette-Kennedy, fashion icon and JFK Jr.'s wife, to be auctioned
Recommendation
Giants, Lions fined $200K for fights in training camp joint practices
Climate change gave significant boost to Milton’s destructive rain, winds, scientists say
Minnesota coach Cheryl Reeve needed Lynx to 'be gritty at the end.' They delivered.
Chase Bank security guard accused of helping plan a robbery at the same bank, police say
Southern California rocked by series of earthquakes: Is a bigger one brewing?
Martha Stewart admits to cheating on husband in Netflix doc trailer, says he 'never knew'
A hurricane scientist logged a final flight as NOAA released his ashes into Milton’s eye
Mauricio Umansky Files for Conservatorship Over Father Amid Girlfriend's Alleged Abuse